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What to expect

Our sexual health clinics are a safe and confidential space, where you can find help, advice, guidance, testing and treatment on all sexual health matters.

We want to make your visit as easy as possible. We understand that attending one of our clinics can feel daunting, and we will help you not to feel uncomfortable.

Our friendly staff will greet you at reception and ask for your name and a few details. You may be asked to fill in a short form if it is your first visit. You will be asked to take a seat and wait until your name is called for your appointment.

If you feel uncomfortable at any time, you can ask the receptionist to find somewhere more private to talk.

When it is time for your appointment, you will be asked to follow one of our doctors or nurses into a consultation room.

You may be asked some follow up questions which may be necessary to help with your appointment. If you wish to have a chaperone present at your appointment this is completely fine.

If you need condoms or other contraception, for example pills, then you will be shown how to use them and given a supply before you leave. If you want a long-term method of contraception, like an implant or an injection, we will explain how this works and discuss your options with you.

Depending on the reason for attending clinic, you may need to be examined, but this will be discussed with you at your appointment.

If you are attending for a sexual health screen for possible infections, we will ask for a urine sample, a blood sample, a vaginal sample, oral and / or anal swab, dependent on the type of sex you have. You are in control of the situation and we will only take the samples you consent to give.

Please make sure you are hydrated (drink plenty of water) and have eaten before your appointment, just in case we need to take a blood sample.

You can expect to receive your results 7 – 10 days after being tested. You will receive a phone call or text message. We will then talk to you about next steps and treatment, should you need any.

If you would like support telling any partners about an STI infection, we can help you with this.

Spectrum Community Health CIC  (Sexual Health Services) actively want to support parents, so if you have any questions, we will be unable to divulge confidential specific patient information, but we can answer general questions about why we see young people and what guidelines and standards we adhere to. We can inform you of:

  • What young people may expect at our clinic
  • The sort of questions we will ask
  • The range of services that are available.

If you as a parent/carer would like further information about the services we offer, please use our contact form here.